Wednesday, February 20, 2008

Dogs Rule!

Here’s a campaign that seems to have popped up with a new found sense of urgency - Pedigree’s Dogs Rule campaign. The site, most likely the brainchild of TBWA/Chiat/Day in Los Angeles is extremely well done from both execution and strategic standpoints.

The premise is simple, “We Love Dogs”. What does that mean exactly? Well, in the context of this campaign it means that Pedigree will match monetary donations, as well as Pedigree product donations given by customers to assist animal shelters located near the customer/donator. Ultimately, it means that Pedigree is working to help homeless dogs find homes and ensure they are a little more comfortable during their temporary period of orphanhood.

Normally, at this point in the post, I’d walk through each creative deliverable and critique it’s execution within the context of the campaign. I’d throw around vernacular like viral components, digital revolution and Age of Conversation. In this particular post, I’ll save us the effort in wading through simple concepts with overly sophisticated names. I don’t feel there’s anything wrong with the use of those terms, nor do I have issue with any of the sources linked above, but in this instance, they’re not of primary interest. The individual executions of this campaign are not flawless, but they are very well done. The point is this - where this campaign really sets itself apart; is when we step out of our “jaded creative guy” skin and put on the trusty “business” hat.

So what’s so different about this campaign? Take a look at the facts, and think about it……….
  • Dogs eat dog food.
  • Pedigree sells dog food.
  • Homeless dogs are put to sleep, thus removed from the market, if they are not adopted.
  • The Dogs Rule campaign is designed to help homeless dogs find adopted homes.
  • If the Dogs Rule campaign is successful in finding homes for homeless dogs, there will be more dogs in the market consuming dog food, thus the revenue potential of this vertical will increase.
As a result of the success of this campaign there could be a significant increase in revenue potential for Pedigree, given their current share of voice and share of market. This could potentially be the ultimate win/win scenario. Consumers, who love dogs, adopt a dog or an additional dog – Pedigree has helped them do so and the consumer couldn’t be happier. On the other side of the coin, Pedigree gets access to a larger pool of revenue that their customers, financially, helped them cultivate.

So here’s the point – In today’s marketing environment, full of the increasingly sophisticated, inevitably cynical consumer, your customers will cry bloody murder if they smell even a hint of corporate ambition. I’m not implying Pedigree went into this campaign with that particular objective, but what I’m saying is if you know the customer, and you create advertising/marketing strategy that is spot on to their needs………..it doesn’t matter. As a brand, if you can show you know your customer and you care about what they care about AND provide the actions to support that claim then your leash (so to speak) gets significantly longer. In this case, people who love dogs tend to love ALL dogs, and genuinely appreciate the efforts of shelters, non-profit groups and dog food manufacturers alike who are working to improve the lives of dogs and enlighten owners-to-be. This campaign is a fantastic example of insights informing the creative process and creative being effectively implemented to support those findings.

Friday, February 15, 2008

Broader and bigger is not necessarily better

By the end of 2007, global active memberships in social network sites were expected to hit 230 million. Experts expect this growth to continue through 2008, peak in 2009, and then level out in 2012. Furthermore, it has been calculated that revenue generated from social networking sites will reach $965 million by 2007 and grow to an estimated $2.4 billion by 2012.

Currently the social networking market is dominated by MySpace (consisting of 57MM US members or 45% of US social networking members) and Facebook (consisting of 22MM or 17% of US social networking members) who comprise 62% of the US market.

Given that MySpace and Facebook have a virtual choke hold on the marketplace, and experts. Given the strength of MySpace and Facebook, experts believe that social networking will continue to grow and maintain its momentum; the opportunity in social networking will be in vertically aligned niche sites that have specific audiences and a specific mission. These vertically aligned sites will need to integrate into the more broad-based sites like Facebook and MySpace, thus using these as a platform and not an end result.

I think the reason for this is that broad social networks like MySpace and Facebook are so big and so general; it is hard for the user (let alone the advertiser) to find the type of content that is really compelling to them. Sure, there are search capabilities on the networks and people create groups, but the overall sites have so much content and such a broad basis simply due to the number of people on the social network that specific vertical niches often get lost, which inherently de-values the impact of the people within those niches.

A vertical niche can be very powerful as well for advertisers as it provides them with a much higher quality lead as they have already shown an interest in the advertiser’s market. In these cases, I believe advertisers should not be so hung up on the pure numbers, but rather the type of content and the crowd effect of having ALL the members interested in the same topic.

For instance, my family is a horse family. My wife rides, my daughter rides, my sister-in-law trains horses, my mother-in-law owns a tack shop, and my father-in-law is on the board of the Texas Hunter-Jumper Association. All of this and I am severely allergic to horses. So I could be a part of my family’s passion, I decided to do something I know about, I started a social horse network (not going to plug it though as this is not the point).

The site was meant more as a hobby and to potentially connect a few horse enthusiasts (try not to say horse lovers as that brings some very unusual sites to the top of the list on Google). However, with nearly no budget, the site has grown to be 1100+ members in just a few months. Most of these come from Facebook as they were made aware of the site via some very cheap ($5/day) advertising and a Facebook application. Now my users spend more time on my horse network than they do on Facebook (according to the members). The reason for this is that the site is totally dedicated to their passion, which should be the highly motivating to advertisers.

So, from my perspective, going out and trying to compete with a Facebook or MySpace is a stuff chore these days, however, if the social network is vertically aligned and narrowly focused, there could be a lot of room for growth in the network.




Tuesday, February 5, 2008

Social Bookmarking: stop getting lost in your bookmarks.

STOP using your browser to bookmark sites! If you're like me and have a hard time remembering websites you visit infrequently, bookmarking the old way was probably only helpful when the list is short. Once my bookmark list got too long, finding sites was more of hassle than it is worth, and who has time to organize on the fly?

Social bookmarking puts your dog eared websites on a social network. You simply sign up and start tagging. There’s a short learning curve, but once you get accustomed to tagging sites, you will find social bookmarking to be very useful and almost a second nature to use.

Here is a video I found on YouTube that breaks it down quite nicely.

Okay, now you should understand why the old way is out dated.

Blinklist.com is the service I use. The layout is clean and the design intuitive. "Blinking" a site is simple once you have the plug in installed you simply use the new Blinklist menu in your browser tool bar and go to "Blink it!" a pop up box comes up where you add your tags and description for the site that you are on.

Some others I have tried are StumbleUpon, del.icio.us, ma.gnolia and Furl all of which are clean and intuitive you will just need to find the one you like best.

For a more complete list go to eConsultant or my growing list of related sites

Also, try searching a social bookmarking site instead of the conventional search engines and you will get better search results. The strength in numbers properties that have made Facebook and Myspace so powerful will help enhance your search. The reason being that someone else has probably already added a site or multiple sites that fit your search and decided that the site is worthwhile. Your search results are now not only qualified to have the content you are looking for, but have been deemed noteworthy by your peers. They took care of most of the weeding through for you.

I’d love to hear about your thoughts or experiences with Social Bookmarking please add your comments here.

Thursday, January 17, 2008

Jumpers and HP

Has everyone seen this by now?

The concept is smart – instead of using advertising to place products in movies, why not turn things on their head and integrate movies into TV ads, right? The idea has potential, but the execution is in this case is incredibly uncomfortable. Hayden Christensen as “David Rice” is hopping in and out of a boiler plate HP commercial - somebody famous’ torso with cool computer graphics illustrating how their lives are so much cooler, yet similar to ours because they use their computers to create visual representations that cannot be done with the software that comes in the box. I’ve digressed.

The discomfort comes in the juxtaposition of the jumper and the tried and true and honestly pretty cool look and feel of the HP commercial. Since you can’t see the facial expressions of Serena Williams (HP Hero) it feels very forced. Ultimately the two never explicitly and directly acknowledge each other, which is very awkward. There are a few attempts, Serena mumbles “Hey, get out of here” and Hayden responds “Yeah, yeah”, but it simply doesn’t work. The whole time you’re on the couch wondering A) How long is this freaking commercial, because I think they’ve gotten out of the huddle right now and I’m missing a blow out and B) Is this for real? What am I supposed to buy again? The former is a typical male 18 to 95 yrs old football enthusiast reaction, but the latter is due in part, to the fact that there are eight brands mentioned in this 1 ½ minute spot.

Count them:

  1. 20th Century Fox (starts off trailer)
  2. Jumpers Movie (starts commercial as trailer)
  3. Mercedes Benz (jumps through window at beginning of commercial)
  4. Microsoft (remote control and logo on TV)
  5. HP (Serena commercial)
  6. Nike (Serena’s new clothing design)
  7. Andre 3000 (weird, random mug-shot)
  8. Aneras (Serena's clothing line at the end)

I’m not saying this isn’t a good idea. I wouldn’t be surprised to see something like this in the Super Bowl this year. With :30 second spot pricing persistently shooting through the roof and the medium becoming closer and closer to cave man writings on walls it seems to make sense to split the multiple millions over a brand or two, but eight….seriously?

Cynically speaking – I noticed the ad, which to be honest at this point is all TV is basing their numbers on. I guarantee you that anyone with a full beer and two minutes’ worth of potato chips; since running out of one of the two of those are the only legitimate reason(s) to leave the couch during a football game; noticed the ad. So now we have the all too frequent advertising morality question – have we, the keepers of TV sunk to a new low in that it’s better to sacrifice the consumers’ opinion/experience with the brand for the sake of distributing air time costs to partners and thus there’s more money in the budget for……….crap? I’ve become considerably disillusioned with the over-the-top, primitive beer commercials that ran in the last two Super Bowls, but in all honestly, I’d prefer to see the stray dog longing to be the Dalmatian in the horse-drawn (don’t get me started) fire wagon then some confusing tennis commercial that makes me want to punch a grown Anikan Skywalker in the stomach for interrupting. Budweiser may have momentarily abandoned the pursuit of pointless hilarity, but at least they didn’t give the Clydesdales fleas.

Wednesday, November 28, 2007

Cliff Bar 2 Mile Challenge

Okay, this is a great site with a purpose. Cliff Bar has long been known as a great place to work with a decision years ago not to sell and keep quality of life under company control. This seems to have paid off handsomly and now they are working on getting quality of life for the rest of us through environmental activism. This 2 Mile Challenge seems like a good start at getting critical mass around what is typically a "complicated" issue that involved international relations, taxes, science and more.

One of the biggest issues the environmental movement seems to have had is marketing. Here Cliff Bar as simplified this with some facts and actions that are easily at hand. One being that 40% of urban travel is 2 miles or less. This sets a concrete number, puts someting easily attainable (2 miles, not switching to all uncooked foods) and puts up an interactive space with map, blog and so forth to connect all these "2 mile heroes".

Will this work? I don't know. I am sure there are other things to tie this campaign togther and other best practices out there. Let me know your thoughts.