Wednesday, May 29, 2013

An Awesome Job! Director of Sales

An Awesome Job: Director of Sales – Austin, TX

Why we exist: To make things (products, companies, the whole dang world) better through the power of feedback and the wisdom of knowing what to do with it. We believe in the power of ideas, the wisdom of communities, the tools of social media and the intelligence of market research.

icanmakeitbetter is the only platform that seamlessly combines these practices to help businesses reduce costs, get new products to market faster, increase quality, reduce waste and deliver more of what customers need and will actually buy.

The opportunity: Join a rapidly growing business that is revolutionizing a stagnant $31B a year industry. If you thrive on moving fast, limitless opportunity, no-cubes, no time clock and a team that will fully support you, this is for you.

Think of us as a software start-up combined with a well-established full-service market research agency. We started out in 2003 as Sentient Services – a global full-service market research agency. We saw a massive need in the marketplace and among our clients so we built and everyone loves it! We have more demand in the sales pipeline than we can keep up with and proactively sell to. Now we need your help to roll it out, create our sales strategy and execute on it.

You will:
·        Be our first dedicated sales person – you get to be a trail blazer.
·        Create your own dream sales department – we are here to support you in doing that.
·        Create a sales culture of value, fun and integrity.
·        Sell SaaS and associated full-service community management and market research.
·        Build out the sales strategy, and execute on it. You will be responsible for direct sales and revenue.
·        Build out a sales team as you knock it out of the park.
·        Be amazing. Really, we don’t have the time or budget for anything less than someone that is absolutely the best at selling software and services. We need someone that thrives on finding solutions for customers, loves pleasing people with unexpected kindness and has unwavering determination to make it happen…every day.
And, no this is not commission only or a tiny base. You bet on us, we will bet on you.

Why you will not like it here (you’ll love it!): We don’t want to brag, but working here is awesome! And it’s because of people just like you. If you don’t feel that you make a place awesome with your creativity, humor, and hard work, no worries, but don’t apply. If YOU can make us even more awesome by being here, we know that and we will treat you like that every day.

Position overview: continues to grow and is looking to add driven, passionate and amazing new friends to our team as we meld business knowledge, research, usability and interactive software to serve leading global clients. We are actively seeking to fill the position of Director of Sales (preferably onsite in Austin, TX but will consider remote for the ideal candidate).

This is not an easy position, nor is it for everyone. We are small (that means you get to do lots of different things, which can be fun and exciting, or terrifying and tiring).  

Requirements: What is more important than concrete requirements (though there are a few below) is being proactive, willing to learn, quick on your feet, flexibility within a growing organization, having a desire for excellence and the ability/passion/competency to sell with joy and integrity. Core competencies we would like to see are:
·        Must haves experience/education:
o   5+ years selling software (SaaS) along with associated services (preferably market research, innovation, advertising, consulting). Core market is B-B, mid-sized and up.  
o   Worked building a small company into a large one through direct sales or launched a new division within a larger organization and participated in developing the division, strategy and directly taking it to market and selling it.
·        Excellent writing skills.
·        Excellent computer and tech skills
·        Desire to sell and grow a business
·        Ability to be a proactive self-starter
·        Project/time/task management
·        Attention to detail and desire for perfection
·        Analytical and inquisitive by nature
·        Team player; willingness to wear many hats
·        Strong in-person presence
·        Ability to work independently and build out your dream team

Don’t have all of the above? No worries. Convince us you can do this job – we are always open to new ways, new people and ways to make it better!

Further information: Please send resume and cover letter to  Additionally, to help us get to know you and your sales acumen please send us one of the following 1.) How you would approach your first 30 days on the team, or 2.) A sales email you would send out selling to a F500 market research manager. OR really blow us away and send us all of the above.

About Very simply, we provide the software and services for clients to get feedback from customers to improve their business. This is $31billion/year business we are going to take by storm and revolutionize.

We work with clients in product development, innovation, interactive, usability, research, marketing and branding.

We have extensive global experience covering qualitative and quantitative market research and usability. We work with Fortune 500 clients and startups alike. The common denominator is great people, great products, integrity and a quest to make things better through customer insights. We don't help put lipstick on pigs.

We're a team that works together and believes in having fun in both business and life. We have to work for a living, but it’s the living that defines us, not the work. There are companies that are changing this world for the better, and every day, we strive to be one of them - from the way we interact with those we have the pleasure of calling our clients, to our own work environment and most importantly, in the way we operate. (This is no BS, we work with great clients and great co-workers, everything else comes second – we would rather close shop than not enjoy what we do and who we work with.)


Sentient Services, LP (DBA is an equal opportunity employer and encourages all qualified candidates to apply. We do not accept resumes from recruiters that we do not have a formal agreement with. Any resume received from unapproved recruiters will be considered unsolicited, and Sentient Services, LP will not be obligated to pay referral or replacement fees to the submitting recruiter or agency.

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